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Here are some answers to Frequently Asked Questions.
What information do you need from me to start work?
Share the details of your project – like scope, timeframes, or business challenges you’d like to solve.
How long does project design/development process take?
We cannot possibly answer this question precisely because there are projects finished in 2 to 3 weeks, but there are also tasks that take several years to complete. To provide you with a precise answer, we have to evaluate the project complexity and the work scope. Knowing this information, we can provide you with the estimated time frame.
How does the project work process take place?
Should I be familiar with the technical details to work with you?
There is absolutely no need for this. After all, you do not have to know medical nuances when seeking a dentist’s services. You do not have to be an expert in software development because, actually, we are. We are ready to explain to you all the unclear moments and the essence of all stages while working on the project. On your part, all you need is a clear vision of what objectives you want to achieve using the desired software product. Therefore, you just have to focus on your needs, and we will help you make them a reality.
How do you guarantee the product quality?
We work in a short iteration mode and regularly test the work results, taking into account all customer preferences and the target audience reaction. This approach allows us to provide our customers with high-quality products, observing the specified deadlines. Quality is our top priority.
Do you provide product support services after the project completion?
Yes, we are always glad to provide technical support and service to the apps we have developed. We can also further develop your software product if you need to implement new features or integrate third-party services.
Will you sign an NDA?
Yes, sure. If you want to sign an NDA, we are always ready to do so.
How long do I have to wait before the work on my project starts?
Typically, it takes about two weeks to start cooperating on the project. However, it depends on the project features and the number of people involved in it.
Which payment model do you practice?
BrightGeeks offers its customers several pricing models, which allows any company to choose the best option: Fixed Price, Time & Materials, or Dedicated Team Model.
We have got an idea, but we would like to verify it. What shall we do in this case?
It does not always make sense to invest all your time and budget resources for the immediate launch of a large project. The trouble is that the project may fail to meet the actual market needs. Therefore, if you have an idea, but you are not entirely sure of it, we recommend you test the concept with an MVP development.